Privacy Policy
*Last Updated Wednesday, April 13th, 2022.
Your Privacy Is Important
The owners of this website – Car Clean Hawaii, Ltd. – believe that your privacy is important, which is why measures have been taken to preserve it. These measures are outlined within this Privacy Policy page.
In this Policy we cover:
- What information we collect, how we collect it, and what we use it for.
- What 3rd Parties we share your information with.
- What rights you have to your data.
- How to contact Car Clean Hawaii, Ltd. for queries about our Privacy Policy, and Data Protection Practices.
Information We Collect
Uses of the word ‘We’ refers to Car Clean Hawaii, Ltd. , and does not include data processed or gathered by our affiliates not linked from, but not operating on CarCleanHawaii.com’s domain and web server.
Information We Gather from Website Visitors
In order to browse this website as a visitor, personal data – including but not limited to the following – is gathered out of legitimate interest in order to correctly serve and display website content:
- IP Address
- Device Type
- System Configuration
- Browser/Application Type
- Network Type
Information We Gather from Inquiries
Information we gather from customers or website visitors making inquiries via e-mail, contact form, phone, or in person regarding our services may include but is not limited to:
- First/Last Name (Used in communications with a customer or interested visitor.)
- E-Mail Address (Used for answering a customer or interested visitor’s questions, or notifying them of services they have purchased.)
- Phone Number (Used for answering a customer or interested visitor’s questions, or notifying them of services they have purchased.)
- Date of Service Booked or Vehicle Assessment (For purpose of scheduling or service/meeting confirmation.)
- Type & Condition of Vehicle (Used for assessment and booking of services rendered.)
Information We Gather from Bookings
Information we gather from customer bookings placed over the phone, via e-mail, in person, or via 3rd Party Online Booking (Setmore, see ‘Who We Share Your Data With’.) may include but is not limited to:
- First/Last Name (Used in communications with a customer or interested visitor.)
- E-Mail Address (Used for answering a customer or interested visitor’s questions, or notifying them of services they have purchased.)
- Phone Number (Used for answering a customer or interested visitor’s questions, or notifying them of services they have purchased.)
- Address (Used for pickup & delivery of vehicle, as well as billing purposes.)
- Date of Service Booked or Vehicle Assessment (For purpose of scheduling or service confirmation.)
- Credit Card Details (Used for taking payments from customers in person, or over the phone.)
- Type & Condition of Vehicle (Used for assessment and booking of services rendered.)
Who We Share Your Data With
Car Clean Hawaii, Ltd. works with the following 3rd Parties to provide Critical Website and Business Services. These include:
Cloudflare CDN
This business provides critical content delivery and security services for our website to improve user experience and safety for our visitors. Cloudflare retains the right to gather data from our website visitors including, but not limited to:
- IP Address
- Device Type
- System Configuration
- Browser/Application Type
- Network Type
This data is gathered out of legitimate interest, in order to correctly serve this website to our visitors. For more information about Cloudflare, please visit Cloudflare’s Website.
Google Cloud
This business provides critical e-mail delivery services for our Contact Form. Data that may be collected by Google Cloud from contact form submissions on this website may include, but is not limited to:
- Your Name
- Your E-Mail Address
- The Contents of Your Message(s) Submitted On This Website (carcleanhawaii.com)
Website visitors who do not submit messages to us through our Contact Us page, will not have any data processed by Google Cloud.
This data is gathered out of legitimate interest, in order to provide crucial communication services. For more information about Google Cloud’s privacy measures, please visit their website: Google Cloud Privacy Resource Center .
Online Booking
Car Clean Hawaii, Ltd. uses Setmore for Online Booking Services.
For more information on Setmore, and the types of information they gather, please visit Setmore’s Website.
Payment Processors
Car Clean Hawaii, Ltd. uses or may use the following Payment Processors to handle customer transactions:
For more information on the Privacy Policies of the aforementioned Payment Processors, please visit their websites listed above.
Content Linked to Other Websites
This website, carcleanhawaii.com , includes links to external websites that may not be owned or operated by Car Clean Hawaii, Ltd. , which may not comply with the Privacy Policy listed on this page. These external links may include, but are not limited to the following businesses:
- Setmore (Our Online Booking provider.)
- YouTube (The host for video content embedded on www.carcleanhawaii.com .)
- Google Maps (A map provider.)
- Apple Maps (A map provider.)
- Square (The hosting platform for our online store: carcleanhawaiiretail.square.site )
Car Clean Hawaii, Ltd. is not responsible for the privacy concerns regarding external site links embedded on www.carcleanhawaii.com .
Your Right to Review & Right to Erasure of Your Data
If you have submitted an e-mail request via our Contact Form, or Booked a Detail with us that is remaining on our books or databases, you have the right to review a copy of all data we still retain pertaining to your correspondence or transaction at the time of your Right to Review request.
You also have the right to erasure of all accessible data saved by, but not pertaining directly to current or previous financial transactions with Car Clean Hawaii, Ltd. This includes:
- Non-financial-transaction related E-Mail Correspondence exchanged with the involved party.
- Information saved in other accessible media for services neither paid for or rendered by the involved party.
Otherwise, Car Clean Hawaii, Ltd. reserves the right to retain and archive customer information for paid services rendered for up to 7-years for tax and legal purposes.
Furthermore, customer data may be retained for up to 30-days in backup server archives after a deletion request, before it is fully expunged.
How We Handle ‘Do Not Track’
The website (www.carcleanhawaii.com) uses privacy-friendly, anonymous analytics, and does not track visitors by default. For this reason, ‘Do Not Track’ requests will always be respected on the www.carcleanhawaii.com domain name.
Cookie Policy
Cookies do not harm your computer or mobile device, and can easily be removed at the visitor’s discretion by accessing their browser settings, and clearing cookies/cached data for the carcleanhawaii.com domain name.
Essential Cookies typically serve critical, and harmless functions like checking if an administrator is logged in, enhancing website security, saving partially completed contact form info so you can finish it later, and similar tasks.
Car Clean Hawaii uses only Essential Cookies to aid the performance of our website for our visitors, and detect the login status of our staff. We do not use Tracking Cookies, or other Nonessential Cookies in the course of serving our website – carcleanhawaii.com – to visitors.
For more information on the Cookies we set, please visit our Cookie Policy Page.
Car Clean Hawaii, Ltd. is not responsible for Cookies used by our externally linked 3rd party affiliates, or other external links mentioned in this website.
Children’s Privacy
Our service does not address anyone under the age of 13. If a parent or legal guardian has knowledge that their child has accidentally submitted personal data to us, please Contact Us. We can assist with right to review, and right to erasure of any personal data, within the boundaries of law and practical limitations.
How to Contact Car Clean Hawaii, Ltd.
Right to Review and Right to Erasure requests of your data as a customer of Car Clean Hawaii, can be directed to our Contact Page. Here, you will find information on how to contact us by Phone, Mail, or E-Mail to get assistance in handling your Right to Review and Right to Erasure requests.